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Business Profile

Roofing Contractors

Nailed it Roofing + Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/05/2023

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******* ******* gave us an estimate to do our roof. He asked for half of quote up front which was $7598.45. He came to our house to pick the money up April 24 2023.In the quote he said he would start the job May 8 2023 weather permitting.He said he would have truck deliver the materials and dumpster. No one showed up Monday. We have had beautiful weather this week. I have phoned ******* numerous times and emailed him and left him a text message
    Since he hasn't returned any of my calls , I am worried he has just stolen our money. We are seniors on pension. *** has given him an A- rating. As I do further research I find out that he does shoddy work and has been known to take people's money and run. Can you contact him on our behalf? Should we report this to the police? Sincerely, **** ******** . *** ******* ** *** *********** ** ************** ******* *** **** *** ***** ** **************************************** ********* ***** ****** ** ********** ** **** ** **** ******** * ***** ** ************ ***** ** *********************** ******* ** **** ********* ** ****** ******* *** * **

    Customer Answer

    Date: 31/05/2023

    Important update! Please know that today ******* from Nailed It , Peterborough, Ontario returned our money to us. That is what we wanted. Thank you for your help In this matter. **** ****** ********* Sincerely, **** ******** 

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