We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Moving Companies

Champion Movers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:21/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Specifically hired ****************, Champion Co. May, 28/23 to move my small 2-bedroom apt. belongings into 8 wide x 8.5 high x 20 long storage container, {Portable Storage (Portable S)} located 50ft outside my apt. level ground floor. He committed, yet, was not present before/during/after moving. Two workers arrived. I requested help to roll a living room carpet (valuable) with MY "stretch & seal" to avoid damage with foot traffic. Worker refused, stating "no need" for the provided stretch/seal, rope, thick blankets, yoga mat, tape, pillows to secure my belongings. Belongings were Not stored/placed/secured. The workers hired by Champion Movers were unaware that my storage container would be transported, and basically threw my belonging in.May 30/23 I went back to my apartment to continue packing. I stood on my step ladder and saw over the mattresses-my furniture not stored/secure. I, not strong enough to fix the mess. A friend to "help" me May 31. Portable S and I had a tentative date May 31/23. I had anticipated my container would be ready to move. Portable S not able to contact me (I no longer had a landline. Portable S picked up the container before I could contact them to rearrange. Portable S brought "back" the container late afternoon, with damage to my belongings due to unprofessional storing/placement by Champion. *Transport: 6 min (3.0 km) via Indian Rd *********** 29.* Attempts to contact ****************, May 31/23. No responds to my texts. (verification)Hired another mover who took all belongings out to rearrange/store/place all furniture/belongings professionally. Used my ropes, blankets, etc. Over 8' length (8' wide, 8.5' high) regained! Precious items lost b/c of Champion lack of communication with employees. Loss of space, and limited time, - valuable belongings were thrown into a dumpster prior to hiring 2nd mover, May 1/23. Neighbours witnessed, "Disrespect to my property". Owner was irresponsible/unresponsive to resolve the misconduct. Blamed me.

Champion Movers is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.