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Business Profile

Tattoos

Insight Tattoo

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:18/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Tattoos are a big decision and permanent. I have many but this experience TOPS them all. ********** the owner moved his shop from ****** to his home. I came to him with a Mother Daughter tattoo as a memorial for my two daughters, two flowers for both girls, lets also mention that he had done other tattoos of mine, I was a loyal customer, showed to all my apts, never complained, paid for his over priced work even! Until this tatoo where instead of doing each colour for each daughters birthday, ******* and auburn, I looked at the tattoo where he was proceeding to colour both flowers for my two daughters ******** Leaving my one daughters (auburn) MESSED right up. His fix made it worse. He told me after healing he would fix as he apologized. I also have all text messages confirming all promises. Fast forward, every time I got a tattoo he said he didn't have time to fix his mistake, kept telling me to come back until recently his new GF ***** started saying that he wasn't interested in fixing his mistake, also telling me she watched prior videos of my tattoo a, laughing saying "too bad" *** would record the visits and show the videos to other people apparently. The guarantee of his tattoos was denied. Huge warning too all who think they can trust their artist. *** does not warranty his OVERPRICED work. Reach out to me at ************** if you want to hear more! Willing to show you the tat as well, you will feel sad when you see the quality of my daughters tattoo.

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