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Business Profile

Bathroom

Sani Canada Company

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Dan D

    Date: 18/10/2024

    Our interior designer ordered a copper shower system and sink faucets in April 2024 for our bathroom renovation and was provided an expected delivery date of May 2-17.
    As of July 1, we have only received the sink drain and the shower diverted. We have received countless assurances we will get a tracking number “tomorrow” via their chat function. The customer service number representatives are always “currently busy” and the caller is directed instead to the chat. ** *** ***** **** **** ******** 
    After 13 false assurances that the product "has shipped" or a tracking number will be provided "tomorrow," for product originally to be delivered May 2-17, we have purchased shower kits and faucets from another company on ******.
    Our interior designer, who ordered the product on our behalf, requested a full refund of $1,955.81 for our order. SaniCanada kept $713.88 for the use of one of the drain stoppers we used due to "shipping fees and tariffs" -- although the quoted price was $59.95 for the pop-up drain.

  • Ray N.

    Date: 23/10/2023

    ***** ***** *** *** * **** ******* *** **** *** **** **** ******* ** **** ******* *** *** * **** ******* The ******** ***** Company from China to deal with, don’t waste your Money go to a local store buy quality products and deal with real people, you will not be able to fined a Canadian certified plumber that will install there *******, china doesn’t have any quality standards when it comes to plumbing yes I am a real client unfortunately for me.
    **** **** **** ***************

  • DENIS I

    Date: 27/08/2023

    Ordered a water filter faucet from Sanicanada. Was excited about the reasonably priced faucet until it arrived. The faucet I ordered was a 2 handle model for a hot and cold system. What I got was a one handle faucet for cold only. It took many emails but the company finally sent me a *** tag to return it. With no response and no refund or the correct faucet I complained to my **** card and they gave me a temporary refund. Now the company says I did not return it and that I am not due a refund.

Sani Canada Company is NOT a BBB Accredited Business.

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