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Business Profile

Cooking Utensils

Le Creuset of Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cooking Utensils.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Shalyn Q

    Date: 12/12/2024

    Extremely disappointed in Le Creuset Canada. Given the outstanding quality of their products, you would assume their customer service would match but you would be WRONG. Very quick to take exorbitant amounts of money and then ghost you. ******** ****. Their website states orders submitted before December 16th will arrive before December 24th, and that they are using alternate carriers due to the ****** **** strike. Their website also anticipates 7-10 business days for ground shipping. My order was submitted December 2nd and it is still showing as "New" on their tracking. I have reached out multiple times over the last 9 business days to their customer service and have heard NOTHING. If I continue to hear nothing, I will be submitting a claim with my credit card company, as they state on their website that they are not processing any refunds or returns before the new year. How can they not provide a refund for items that have not even been picked/shipped? This is not how to run a business or treat customers *** ** ******* ** ****** ********* ***** ** *** ****** ******** **** ** ******* ***** **********

Le Creuset of Canada is NOT a BBB Accredited Business.

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