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Business Profile

Concrete

M.A.C Concrete

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mac concrete charged me ****** September 2020. They never even came close to finishing the job. I wanted a nice 3' retaining wall up each side of my driveway. It was started but it was not level, bowed out on edges everywhere, not level, not finished and no top cap. He would only show up once every few days to pick up a shovel and leave. I had to get other concrete guys to ************** Mac concretes work but most of them said it needs to be tore down, o w contractor said he would never repair it or put his name on such a bad job. It's been 3 years, I know, but it's been on my mind and feel the public needs to beware mac concrete., marks concrete, *********************** concrete. He has many names. I did have a poor review on his ****** pages just realized he had it closed. So here I am again trying to warn the public about this company. The pic I am sending is a pic he had the nerve to attach it to other pics to another job to make it seem as if it was another home. I do have witnesses and can get more pics of his horrible work. I had to pay a guy ******* to rip it all out.took me until 2023 to get someone to rip it all out. I have him as a witness too.

  • Initial Complaint

    Date:11/08/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I engage M.A.C concrete to do a concrete driveway. Gave him a $1600 deposit. He disappeared, could not contact him , period ***** *** ** *** ** ***** ****** 3 plus months later he contacts wants to do the job, I told him I had somebody else do the job because i thought he disappeared. Asked for my deposit back, he refused and swore at me. ** ** ******* ** ** * ***** *** * *** ****

M.A.C Concrete is NOT a BBB Accredited Business.

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