We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Window Cleaning

The Window Doctor

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Cleaning.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Lise P

    Date: 10/04/2024

    Owner - ***** provided a on site quote for window cleaning in / out / screens and tracks.$350 + hst - then sent an invoice with an additional charge of $200 - for additional work - sliding a screen door on the tracks and scraping paint overspray off some windows - that was never noticeable to me or ***** on his on site evaluation. Seems excessive. No one made an attempt to contact me prior to ask my permission for additional work at an extra charge. I arrived home and the boys were just about finished , the one guy had a razor blade in his hand and said it works well for grime and paint overspray. I am super reasonable and would be ok with a conversation about this and cost. But when I called the office ****** the secretary was extremely rude and dismissive and referred to my place as post construction state, appalled by this over tech and price gauging without a conversation. I called twice to speak with the owner - she said she will do her best to let him know. Extremely unprofessional- I would expect a call back a conversation.

The Window Doctor is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.