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Business Profile

Travel Agency

Trip Support Inc

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

This profile includes reviews for Trip Support Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Trip Support Inc has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Kephoria T

      Date: 04/01/2024

      Kephoria T

      Date: 04/01/2024

      ********** ********. I booked and payed a full deposit. I was contacted four hours later, that I would need to ***** the payment and they would refund it. I read the contract and did everything correctly, they claimed that ***** did not accept debit/credit and needed a check. I called, ***** and that was the ******* *** told. Once ***** collect a payment there are no disputes and their not responsible ***** *** **** ********

      Trip Support Inc

      Date: 15/01/2024

      Dear BBB Team 

      We sincerely apologize for the inconvenience experienced by our customer due to the uncompleted booking. Our stringent fraud prevention measures prioritize safeguarding our customers' transactions in a high-risk industry. Regrettably, our system declined the credit card associated with the booking, necessitating a refund of the charged amount. We advised the customer to utilize the ***** method (Another payment method in the United States) to proceed with the booking. We understand and regret that this situation resulted in our inability to meet our customers' expectations.

      Best Regards, 





      Victor F.

      President / CEO

    • Melissa B

      Date: 16/11/2023

      I have been trying for days to cancel my trip before the next payment is due and have left many emails and have not heard back. I would like my trip cancelled due to medical reasons and need my money back and not have them take the rest but they won't even get back to me.

    Trip Support Inc is NOT a BBB Accredited Business.

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