Business Profile
Auto Warranty Plans
People's Choice Warranty Ltd.Reviews
Customer Review Ratings
4.66/5 stars
Average of 221 Customer Reviews
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Review fromAli A
Date: 19/05/2023
5 starsAli A
Date: 19/05/2023
Good convenient good service nice people got this company
Wish you all the bestPeople's Choice Warranty Ltd.
Date: 01/06/2023
Thank you for your wonderful review of People's Choice Warranty. We appreciate your kind words and are thrilled to hear that you found our service convenient and our team pleasant to work with. We wish you all the best as well. Thank you for choosing People's Choice Warranty!Review fromSunshine M
Date: 19/05/2023
5 starsSunshine M
Date: 19/05/2023
Good customer service. But the coverage was little bit confusing.People's Choice Warranty Ltd.
Date: 01/06/2023
Thank you for your review of People's Choice Warranty. We appreciate your positive feedback on our customer service. We apologize for any confusion you experienced regarding the coverage. We value your feedback and will take it into consideration to improve our communication and make the coverage terms clearer for our customers. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing People's Choice Warranty.Review fromKrystal H
Date: 19/05/2023
5 starsKrystal H
Date: 19/05/2023
Warranty for our dodge 2500 cummings. Had ****** as our claims adjuster explained everything. We arranged with our local small (great) garage. They stated ****** was amazing to deal with as well . Glad we got the warranty from peoples choices. .Everything is spelled out in agreement and they lived up to their end of the deal. Thanks again to ****** for making this process so seemless.People's Choice Warranty Ltd.
Date: 01/06/2023
Thank you for sharing your positive experience with People's Choice Warranty for your Dodge 2500 Cummings. We're thrilled to hear that Walter, your claims adjuster, provided excellent service and explained everything clearly. It's wonderful to know that your local garage also had a positive experience working with Walter. We're glad that we could provide a seamless process for you, and that everything was clearly outlined in the agreement. Thank you for choosing People's Choice Warranty and for your kind words. We will be sure to pass along your thanks to Walter for his outstanding support.Review fromHarry P
Date: 18/05/2023
5 starsHarry P
Date: 18/05/2023
This was a great move on my part to get People's Choice Warranty. They are the best, is all I can say.People's Choice Warranty Ltd.
Date: 01/06/2023
Thank you for taking the time to leave a positive review about your experience with People's Choice Warranty. We appreciate your kind words and are thrilled to hear that you believe choosing us was a great decision. Our team strives to provide the best service possible, and it's rewarding to know that we have met your expectations. Should you have any further questions or need assistance, please feel free to reach out. We are here to support you. Thank you for choosing People's Choice Warranty as your trusted warranty provider.Review fromChristiane M
Date: 17/05/2023
5 starsChristiane M
Date: 17/05/2023
From my sharing , PCW is a such good company to have warranty with.
They did help me in the same day! They call back to make sure in the mean time that you repairs go head and smooth Very nice peeps to deal.People's Choice Warranty Ltd.
Date: 01/06/2023
Thank you for sharing your positive experience with People's Choice Warranty (PCW). We're thrilled to hear that we were able to assist you on the same day and ensure a smooth repair process. Our team takes pride in providing excellent customer service, and we appreciate your kind words about our helpfulness and attentiveness. We value your trust in us and will continue to work hard to meet your expectations. Should you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing PCW as your warranty provider.Review fromPaige L
Date: 16/05/2023
5 starsPaige L
Date: 16/05/2023
I have had my car for just over a year, didn’t even know I had extended warranty (totally forgot) and my warranty has been amazing! Covered an easy fix and also my air conditioner which I need! They have been so helpful and answer me with all questions and concerns I have! They work fast and are always very helpful!!People's Choice Warranty Ltd.
Date: 01/06/2023
Thank you for sharing your positive experience with People's Choice Warranty. We're delighted to hear that your extended warranty has been beneficial to you, covering both an easy fix and your essential air conditioner repair. Our team strives to provide excellent customer service, and we're glad to hear that we have been helpful in addressing your questions and concerns promptly. We take pride in our fast and efficient service to ensure a smooth experience for our customers. Thank you for choosing People's Choice Warranty, and please don't hesitate to reach out if you have any further questions or needs.Review fromMike H
Date: 16/05/2023
4 starsMike H
Date: 16/05/2023
Good day everyone,
I normally do not have many good things to say about third-party warranties, but I wanted to take a moment to thank ****** ************ from People's Choice Warranty. Last July I bought a used ****** *******, unfortunately, after 6 months the transmission required replacement. After speaking with ****** is clearly explained the steps that I needed to take to get the car fix. ****** was very responsive and usually got back to me within the same day.
Even though I wished that they would have covered more of the cost, ****** ensured that I got the most out of my warranty and explained why certain items were not covered.
Thank you ******.People's Choice Warranty Ltd.
Date: 01/06/2023
Thank you, Mike, for sharing your experience with People's Choice Warranty and specifically highlighting the excellent service provided by ****** ***********. We understand your initial skepticism towards third-party warranties and appreciate your kind words regarding ******'s assistance. It's great to hear that he was responsive, provided clear explanations, and guided you through the process of getting your Subaru Impreza's transmission replaced. While we regret that the warranty coverage did not extend to all costs, we are glad ****** ensured you received the maximum benefits available and explained the reasons behind certain exclusions. We will make sure to pass on your gratitude to ******. Thank you for choosing People's Choice Warranty.Review fromSegun O
Date: 14/05/2023
3 starsSegun O
Date: 14/05/2023
Did not cover a substantial amount of the repairs made.
Did not provide courteous service.People's Choice Warranty Ltd.
Date: 01/06/2023
We apologize for any dissatisfaction you experienced with our warranty service. We strive to provide comprehensive coverage for repairs, but there may be certain limitations outlined in the terms and conditions. Regarding the lack of courteous service, we deeply regret any inconvenience caused and assure you that we value our customers' satisfaction.Review fromJohn B
Date: 27/03/2023
5 starsJohn B
Date: 27/03/2023
Warranty for my RV. Had issue with fridge. Walter my claims adjuster explained everything. We arranged with a mobile company to come out and fix. When they failed to show up after several attempts. Walter from People Choice was extremely helpful in solving the problem. We have our new fridge. Peoples Choice reimbursed. Great response from People's Choice. Glad we got the warranty from them.Everything is spelled out in agreement and they lived up to their end of the deal. Thanks again to Walter S********** for his help.People's Choice Warranty Ltd.
Date: 01/06/2023
Thank you, John, for taking the time to share your positive experience with People's Choice Warranty. We are delighted to hear that ******, your claims adjuster, provided excellent service by explaining everything clearly. We apologize for the inconvenience caused by the mobile company's no-show, but we are thrilled that ****** was able to assist in resolving the problem promptly. It's great to know that you received a new fridge and were reimbursed as per our agreement. We appreciate your kind words and will pass them along to ****** ***********. Thank you for choosing People's Choice Warranty.Review fromR. D.
Date: 21/09/2022
1 starR. D.
Date: 21/09/2022
Peoples Choice Warranty is the most unprofessional company I have ever dealt with. I purchased the Platinum coverage with my used vehicle and had the confidence I’d be covered if needed. Boy was I wrong. Not only did they not cover the damage that was included in my Platinum warranty but they gave me the run around for two months. I called every day for an update and could only get through to some random customer service agent who couldn’t answer a question. Then, when a claim adjuster finally returned my call, they said they would look into things and call back the next day. It has now been over two months and nothing. **** *** ********* Stay away! **** **** **** **** *** ***** *** **** ** ******* **** *** *** ******** **** ***** ********* *** *** **** ** *** ****** ***** **** ******* ***** ********** ** **** *** *** ******* ****** ******** **** **** ** ***** ****** ** ******* ******* **** ******** **** *** ****** ** ** *** *********** ********** ******** ***** *** *** ****** ** ** *** *********** ********** ******* **** ******** **** *** *** **** *** **** *** *** ************* **** **** ** **** ** ***** **** *** ****** ** **** **** ****** ***** ** ***** **** ***** ******** **** ****** * ***** ***** **** * ***** ***** ** **** ***** **** *** *** ** ******** **** **** ***** ******* **** *********People's Choice Warranty Ltd.
Date: 15/11/2022
The most recent claim was for broken Right Lower Ball joint.
Fact is that you had similar claims paid for steering and suspension components in April 2016 and again in May 2017.
Our claims adjuster sought information from the repair center and was provided with maintenance documents showing that you had been informed that the Ball joint was loose and needed to be replaced in September 2021 and you were reminded again on the repair order January 2022. Unfortunately, you did nothing. You could have made an additional warranty claim at that time for the repair but did not. When the Ball joint finally broke, almost a year later, there was resulting wheel and body damage to your vehicle. The Warranty contract requires the vehicle to be maintained. This is your responsibility. The Claim file remains open. At this time, we are waiting to receive a copy of your paid invoice. We anticipate adjusting the claim to pay for the repair of the broken ball joint. The resulting body damage to your vehicle as a result of you delaying the maintenance repair is not part of the warranty contract. Would you kindly provide the invoice for the repairs to your vehicle showing what work is completed, and paid for please?R. D.
Date: 04/01/2023
Update… People’s Choice saw my complaint, went over the details here regarding the complaint, and still haven’t responded personally about my claim. It’s been over 5 months… Thank you for the response People’s Choice. Thanks for proving to me and anyone who reads this complaint **** *** *** * ***** ** ********. In your response you just asked me for more details here, on a BBB complaint, instead of following up with me, your customer and platinum warranty holder DIRECTLY. I had to file a complaint with the BBB, to get the details that you and your claims adjuster should have provided me directly. You proved my point that I had to chase you down, always leading to dead ends with no response until I escalated further. Then, in an attempt to save your reputation, ***** ******* ** ******* ******* *********** **** ****** *** *** ***** ********** ** *** ****, you try to save face with this run around story of me not taking care of things blah blah blah. Pass the buck onto your customer like you’ve done countless times to other customers. T**** *** *** ******* ** ******** ******** **** ****** * ********** ******** **** **** ******** ********* ** ***** ** **** ***** ****** ** ****** ** *********
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