We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Compression Clothing

Compression Socks World Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Compression Clothing.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:21/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order for compression socks for $55 USD. I was not happy with the quality. I requested an RMA. I was told (via email) that I could return the socks at my own expense ($24.50 USD). I was provided with a return location (address). I mailed the socks to that location on April 15. On June 17, the package was returned to me for "incomplete address." The address used for the shipment was 'exactly' the same as the one I was provided. I notified their customer service via email **********. Crickets -- no response.

    I am requesting a full refund. For the inconvenience, I should be entitled to reimbursement for the postage.

  • Initial Complaint

    Date:06/07/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought compression socks from this business and they did not fit. I want a refund and to send the socks back. This business will not send a postage label and not give a refund. The socks were mailed from the United States but they want you to mail the socks back to Canada which the postage costs as much as the socks. I would like a refund and a postage label.

  • Initial Complaint

    Date:02/06/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased socks for my husband. He is a quadriplegic and has used compression socks for 40+ years. I measured according to their website. The socks came but the foot portion of the sock did not stretch to my husband's size 13 foot. (This is the first time in 40+ years that the foot portion did not fit). I could not reach them after trying their phone number( goes unanswered) their website (no response) and email. They only contacted me AFTER I filed a dispute with my credit card. They told ******** that they would issue a refund after they got my socks back. They shipped from California, but I had to mail them back to Canada at a cost to me of $28.00. Then they refused the shipment and had it shipped back to me. ******** won't do anything about it because Compression Sock World says they never got them back. * ***** ** ** * ***** Now I am out $55.00 for the socks and $28.00 for shipping.

Compression Socks World Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.