We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Investment Management

Bluefx/Donisha Young

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by Donisha Young also known as Dee in May 2021 through a friend ******** ********. I knew ******** ******** during my immigration settlement services at ****** **********. She introduced Dee as her cousin trading on investment instruments for private investors. I deposited an initial $5000 in Jun 14 and 15 in two installments of $2000 and $3000. She acknowledged receipt and my account was set up. She trades under a company name ******. I made additional investment of $5000 in three installments - oct 29, nov 16 and nov 22, 2021, making my total investment to be $10,000. All payments were made through Etransfer from my ** ****. All payments were made in Canadian dollars.

    I was new in Canada and so i trusted ******** being that she is a professional in financial services working with ****** **********, a reputable non-profit organisation. I worked with her advice to invest through her cousin since I am not financially savvy with investments.

    I received statement from the company showing my deposit, current balance and expected date for withdrawal. I was set to withdraw in November 25th 2022. I contacted Dee to initiate my withdawal process to enable me start making payments. She took time responding to me but i continued to send her messages. She claimed system issues, hold by the bank and all manners of excuses. I have all her messages and chats. After long dragging on the issue she sent me $500 in Mar 22, 2023 and another $1000 in Apr 22, 2023. Following those two deposits till date i have not received any other sum from her.

    I have sent several emials, chats called ******** and all to no avail. She stopped responding to my emails, chats or calls. I have followed up on ******** to assist me with reaching out to her but to no success.

    Her phone numbers are ###-###-#### and ###-###-####. Personal emial that i received the etransfer from is ****@***********.com; company emails - *******@*******.com; *******@******.com. She also uses ********* handle as ************; and *************. She sent me couple of messages on the ******** chat. * ** ****** ****** **** *** ***** **** *** *** ** **** **** ** ** ******

Bluefx/Donisha Young is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.