Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mason Contractors

Northern Masonry Toronto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mason Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromSusan T

    Date: 12/12/2024

    1 star
    While they completed the work okay, they did not provide an invoice/receipt, photos or warranties as promised, despite repeated messages. They dumped concrete in my garden and a pair of gardening gloves went missing. They promised to rectify these issues but never followed through. The whole time they were very high-pressure for me to make payments up front and pay for additional work that was "necessary". And I now have just realized that the chimney work they did has resulted in a blocked chimney. I messaged them about it but have heard nothing back. ** *** ***** ***** Should have trusted my gut but I really just wanted the job done as I have serious health issues. It was a Northern team led by a guy called Sean. **** ******
  • Review fromSuzu S

    Date: 17/09/2024

    1 star
    Friendly smooth talking sales men, Sean(William?) and Jay giving us a deal on shingles rejected by a customer so wanted to sell to us for good price. After agreeing to deal the next day they found serious flaws under our old shingles and want to totally remove and replace rafters and wooden roofing before reshingling. They showed us 2 pieces of old gray rafter like pieces of wood. When we said we couldn’t possible pay the amount requested they let us whittle it down and agree to give an itemized invoice and 2 year warranty. We have not received either although I have repeatedly texted and finally called about.
  • Review fromRoberta L

    Date: 07/07/2024

    1 star
    Smooth talkin ***** men Jay and Willie O. left my underdeck unfinished and leaking in the rain Caulking very sloppy and splattered on brick walls and composite decking. 4 weeks now and they won't come back to repair and honor warranty. They don't answer cell phones nor reply to texts **** *** * ***** ******* **** ** ***** ******* *** **** *** ********* ******* ** *** **** ******** *** *** *** so where are they really. *** *** ****** **** **** *** **** *********  They have our money so I guess their gone with the wind. Authorities will pursue fraud charges if not resolved next week Have their photos and plate number

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.