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Business Profile

Media Consultant

Rabble.ca

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Media Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:14/04/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Dec 11, 2024 I made a one time donation to Rabble.ca for $50. The total charges came to $52.56. I indicated this as being a one time payment only.

    Since this time Rabble.ca has been continuing to charge my credit card monthly. I have contacted Rabble.ca by phone and email repeated for the past few months asking them to cease charging my card. I have never received a reply to my emails nor a response to my phone messages.

    The credit card company cannot cancel these charges and due to the payment method used by Rabble.ca if I replaced my card their charges would roll over to the new card automatically.

    I would like Rabble.ca to cease charging my card. Ideally I would also like the $52.56 charged in Jan and Feb returned as well too. The credit card company returned the 52.56 in May while they continue their investigation and I will have to contact them again this month once the charge in April has been posted. ********* ***** ** ** **** *********** *** ****** ******** ******* ** ***** ** *****.

    Thank you in advance for your time

    ******* ***********

    Business Response

    Date: 02/05/2025

    Hello,

     

    It took me longer than ten days to respond because I was sick and rabble.ca was also covering the federal election. ******* was reimbursed on April 21st. * *** ****** ** ****** ************** ******* ******* *** ** ********** ***** *** *** ********** ******* *** *** *** **** *******

     

    We wish ******* nothing but the best!

     

    *****

Rabble.ca is NOT a BBB Accredited Business.

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