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Business Profile

Neon Signs

NeonChamp

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Neon Signs.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Sophie H

    Date: 29/10/2024

    Took my money for expedited custom sign, then did not meet the timeline for expedited work. I then had to beg them to refund my expedited cost which they finally did. Now they still havent shipped my sign from the order and just have told me "itll go out sometime." ** *** ***** **** ***** ****** they have no intention of fulfilling their end of the deal.

  • Leo L

    Date: 23/05/2024

    Total waste of time.
    Offered to make a sign for an OUTRAGEOUS price.
    Literally 4x any other bid.
    Was told that three times as they continued to contact me repeatedly.
    Finally they offered to "match any price."
    I am happy with where I'm buying from, but send them the quote.
    Then, they asked for the actual quote I'm working from currently, but that didn't satisfy them.
    They then asked, and initially I wanted to refuse and wash my hands of them, for the materials and kind of lighting.
    I was up front and told them I knew what they were doing, fishing for excuses to go back on their "guarantee to match any price" *** **** **** * ***** ** ******* ******* ********* **** ******* BEFORE I got their refusal to honor.
    Because I knew this was coming.
    I also told them their "product" was inferior to what I was already buying, and their material was not better.
    I sent the info requested.
    I got this in return.
    Thank you for sharing the details. We believe you have found a great deal with high-quality materials. Unfortunately, we are unable to match the offered price as it falls below our cost. We appreciate your interest in our products and hope you find satisfaction in the chosen alternative.
    Best Regards,
    Neon Champ
    So yes, they at least admitted the other products and quotes were better materials and yes - *********** refused to honor their word.
    They are also importing these from India and China - so they will take forever (well over two months) to get here ** *** *** *****.
    Add to that the high chance they will be stopped in customs and taxes and tariffs added you will have to pay for and...
    **** **** ***** ********* ***** ******* * *** ****** **** ****** *** ** ****** ** ********* ******* ********* **** *********

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