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Business Profile

Parking Facilities

TargetPark

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Facilities.

Complaints

This profile includes complaints for TargetPark's headquarters and its corporate-owned locations. To view all corporate locations, see

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TargetPark has 2 locations, listed below.

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    Customer Complaints Summary

    • 15 total complaints in the last 3 years.
    • 8 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:25/03/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date: 03/19/2024 Complaint: refund request for the charge for an extra month upon cancelling montly parking pass I previously had a monthly parking pass with Target Parking. When I cancelled it on 03/19/2024, Target parking automcatically charged for an extra monthly parking fee for CAD 253.95 without notice. However, my previou payment for the montly parking is valid until 03/31/2024. The customer service person told me that it is in the contract when registering for the montly parking, but I never knew that *** ** ** ******* *********** I thereby ask for a refund of the extra charge.

    • Initial Complaint

      Date:02/11/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid for my parking spot on the **** ****** app from 22/10/2023 to 29/10/2023 and 29/10/2023 to 5/11/2023 for a parking spot for *** ****** *** which also includes *** * *** *** ****. I got a ticket twice now for “no ticket displayed” on my vehicle when I wouldn’t even need one since I paid online. One ticket is for 25//10/2023 and the other is for 01/11/2023. The patrollers initials are “****” for both tickets. The number for both tickets are ****** & ******. I called to resolve the issue through their number and the first time I called the lady said she would handle it and recommended I got my license plate number in the apartment buildings system. I called a second time after I got the second ticket and the lady on the phone said she’d transfer me to a different department of their business however it went straight to voicemail. I tried to call multiple different departments of theirs and each one went to voicemail. * ******* **** **** *** ****** ** ***** ** *** ** I haven’t gotten any follow up emails from them either. * ********* ** **** ***** ** ***** ** * ** * ******** ******* ***** ****** ** ** *** **** ***** *** *** * ** ******** *** ***** *** *****

    • Initial Complaint

      Date:10/07/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was overcharged for parking at the end of May. I contacted the contact mail provided for Target Park online. I then sent another email June 1st asking for an answer. Now over a month I have yet to hear from anyone. I want my refund for the overcharge and an apology for taking so long to get back to me

    TargetPark is NOT a BBB Accredited Business.

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