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Business Profile

Payment Processing Services

AnyDay

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:20/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Anyday **** *********** ******** ****** ****** is a 3rd party company that my employer uses to deposit our tips (im a server). In the last 6 months, * ** *** ***** **** ** *** have had their anyday acct. wiped clean, including myself. **** ** **** ** ***** I'm "lucky" mine was only $250* **** ** * **** ******** ******* ** *** ************ they are now telling me that it could take up to 4 months for them to see if this was fraud or not, whenever I email asking for updates they just tell me "standard ********** fraud investigations take 45-120 days, Be patient." That's not good enough for me. Now the issue I'm having it that this is ******* a reoccurring issue with them *** ***** **** ** ********* ******* ** * ********** **** *** ******** ** * ***** ***** ** ** **** ** * ******** **** *** *** ***** ***** *** ********* ** ****** ********** *** *********** ** ****** *** **** ** ***** ********* I am now out $250 and pretty much being told "that sucks, give us 4 months."... I don't have 4 months, $250 is a lot of money *** ***** ***** **** ** ************** ** ************ The money should have been put back in my account while they investigated as it was very clearly fraud, this was not a fault on my end. All I did was keep my tips, in my tip account. I have never once used the card associated with the account, only ever etrasnferred myself from my tip account. ***** ** ****** **** ** ****** *** ** ***** *** **** ***** ***** ** **** **** **** ******* ** **** ******* *********** ** **** ***** ********* ***** ** ** ***** ***** *** **** ******** ****** ** ****** ******* **** **** *** *** ***** **** ***** *******  I just want my hard earned tips back and having to fight for my own money to be returned is exhausting. They claim to be safe and secure, with 2 step verification and yet, someone in Asia accessed my account ****** and stole all my tips. Something needs to be done rather than a generic "standard wait time is 45-120 days." and that's all they will give me.

AnyDay is NOT a BBB Accredited Business.

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