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Business Profile

Restaurants

Kibo Sushi House

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Lindsay S.

    Date: 12/06/2024

    I went to go pick up a 6 rolls of sushi and had a horrible experience.
    First of all, this business is at heart of Yonge and Eglinton, which is a MAJOR metropolitan area in midtown Toronto and they do not accept AMEX? What year are we in? If they plan on doing business in such a major area in midtown Toronto, I would highly suggest that they include AMEX as a payment option.
    Secondly, after I paid for my 6 rolls, I saw that 70% of the restaurant had open tables. When I went to sit down to eat my 6 rolls, which would probably take me no more than 30 seconds (not even the point), the woman who I had just interacted with from paying, sprinted to me and told me to leave as "I am not allowed to sit there". I felt uncomfortable and embarrassed and quickly got up.
    After calling the restaurant to complain, they basically just said "this is our 'grab n' go' policy and sitting down is a more expensive menu and if you don't like it, then I don't have to go there".
    I cannot fathom that this is how restaurants are speaking to customers after they give them their business. I am disgusted to say the least and would like to see this business shut down for their intolerance and discrimination towards customers paying less because of a "policy".

Kibo Sushi House is NOT a BBB Accredited Business.

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