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Business Profile

Tax Return Preparation

Universal Income Tax Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Return Preparation.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Rachelle R.

    Date: 27/03/2025

    ***** ******* *** ** * ************* *** ************* ****** ** **** ***** After wasting weeks of my time waiting for an appointment, I wasn't good enough to actually have him show up. * ***** * ***** **** ****** ***** ** ** * ****** ******* I was **** to by staff and was treated like I was wrong and unreasonable for expecting them to make time for an appointment THEY scheduled. I rearranged my own meetings to make it work and when I called at my allotted time I was told I needed to wait an unknown amount of time for a call back. I was told by his assistant that someone showed up with no appointment and they weren't done. ********** ** **** ** ********* ** ***** ***** Against my better judgement, out of desperation, I again rearranged my time to reschedule a call the next day, where ***** then denied this was the case, but that client was stressed about $$$ they owed in taxes - unprofessional to tell someone else's business to (unsuccessfully) justify your poor behavior. I was actually told a dollar amount this person owed. * *** ******** that a 'professional' would gossip about a client to another (potential) client * ********** *** ********** ********. * ** ****** ** **** **** * ***** *** ** ****** ******** *** *** ** * ***** **** ***** ******* *** ** ****** ******* **** **** *** ********* **** ***** ****** I just want help and instead got treated like a second-rate person whose time and needs are not worth any common curtesy or consideration. There was no accountability or even hint that the way I was treated was wrong or that any effort would be made on my behalf. There is no business relationship with this CPA as I would NEVER trust my information and my finances to someone like this. The sad part is they had come recommended by someone, ** * *** **** ******** * **** ** *** ***** ****** * ** ** * ******* ********* ** **** ******* **** ** *** **** **** ** ***** *** *** *** **** *** **** ******* ****** ****** **** * ***** **** **** **** ***** *** **** ********

Universal Income Tax Service is NOT a BBB Accredited Business.

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