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Business Profile

Identification Card Services

Child I.D.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Identification Card Services.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:23/01/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive had these people pulling money from my account for YEARS. I cant contact anyone to stop it. I didnt use it from the get and i have to pay more to stop the payment monthly than to just let it go through. I need help to stop this.

  • Initial Complaint

    Date:21/10/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’ve been paying into child id for probably 15 years now. I’ve attempted contact spoken with someone but they can’t find my information and when they escalate it no one returns my calls. I’ve called the bank to request stop payments but they are unable to do so. I’m at a loss, these people are ******** close to $200 a year from me and there seems to be nothing I can do to stop them.

  • Initial Complaint

    Date:08/09/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have had this money taken out of my account for 26 years and I have tried to cancel it and I can't. I want my money back and them to stop charging me for a service I don't need for my 26 year old!!!

  • Initial Complaint

    Date:30/08/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They have been taking $13.95 out of my account and any contact number is out of service, I been trying to reach them to cancel subscription for quite awhile and getting nowhere.

  • Initial Complaint

    Date:02/06/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Child I.d. has been withdrawing 13.95 out of my bank account for over ten years and I have tried to cancel many times. Now the phone number isn't even in service. ******************************************* Even my bank is charging me $13 to stop payments with this company. I have never even received an I.d. tag or anything. .************************************************************

Child I.D. is NOT a BBB Accredited Business.

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