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Business Profile

Flooring Contractors

A-1 Flooring Welland

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAdam E

    Date: 30/12/2022

    1 star
    Although they did a wonderful job installing carpeting in my home, they failed horribly installing LVP flooring in my kitchen, dining, and laundry rooms. They lifted it multiple times to add patch product, making the flooring worse. The LVP joints were cracking and coming apart and were further damaged each time it was lifted. A1 Flooring passively refused to correct it and provide all new flooring. The solutions and work methods that they tried were not recommended by the Manufacturer. They 'forgot' to call me back for several consecutive weeks and tried to explain that they were doing me a favour by not invoicing me the remainder of the contracted price. The subcontracted installer (by A1 Flooring) and A1 Flooring disputed responsibility which has left me a horrible mess in my home and nobody taking action. They now ignore me and I'm out thousands of dollars and have lived with this mess since July of 2022 (now Dec).

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