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Business Profile

Home Improvement

A&M Contracting and Development Inc.
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BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:29/08/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Andrew C. at AM Contracting & Development to redo a chimney flashing. The work completed was unfinished, shingles were damaged in the process, the metal work is not done properly. There is mismatching caulking used and the final result looks completely unprofessional. When these concerns were raised and a solution was proposed, Andrew threatened to immediately go and remove the work. ************** ***** ************** ******** ********

    Business Response

    Date: 29/08/2023

    Customer/ contractor replied to Bill stating he did not want to pay and would in turn give me $50.00 for gas money.  In response I stated if there was an issue with the work and he wasn't happy I would be glad to remove the flashing once he had ensured it would be re flashed for water protection purposes. 

    At no point was an opportunity to rectify the situation given, simply a threat of none payment.  

    As I explained to the contractor if he in turn was profiting off the completed work then in no way does he have the right to withhold payment. If there was an issue the material would have in turn been removed or replaced. 

    ** ** ** ******** ******* *** ******** *** ********** ** ******* **** *** ******** ****** ******* ********* ** ******* 

A&M Contracting and Development Inc. is BBB Accredited.

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