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Business Profile

Fence Contractors

L&V Fencing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:25/10/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company does not call or email me back. Please fix the fence free of charge because it was not installed right.

    Business Response

    Date: 26/10/2022

    Good morning,

     

    We apologize for any inconvenience this may have caused. Unfortunately, we have been very short-staffed all season, just like most employers have been since COVID-19. We have been struggling to stay afloat and complete all of our scheduled jobs for the season, however, we are committed and have been working overtime to ensure our clients' requests are met and our goal is to have a successful year. 

    Having said that, we have it scheduled for Friday to visit this customer and as long as no parts need to be ordered, we will repair the fence on Friday, October 28, 2022.

     

    Thank you for your time on this matter.

     

    Customer Answer

    Date: 26/10/2022

     

    ****** ******** *******



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I  only went to bbb because I had no response. Also about another matter about my gate . I tried to contact for weeks. So I thought they are ignoring me.

    Sincerely,

    ******* ***

L&V Fencing is NOT a BBB Accredited Business.

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