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Business Profile

Auto Lube

Lube king

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:17/05/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We went to lube king on saturday may 13 to get our car checked mechanic said its issue in fuel injectors and suggested we change all for $1100 we agreed and changed all. We spent whole day there and once the car was done we tried taking it home it stoped after a block and we went back.the mechanic said i dont know whats wrong come back on monday.We took day off from work and went again he spent 4 more hours.The car got even worse after the mechanic ‘fixed’ it. After spending the whole day there he again said i dont knw what wrong with iy.We brought the car to someone else as we hevily depend on this car to commute to work and have already taken two days off now to get it fixed nd the mechanic at lube king kept delaying it.We had to take it to someone else who checked it and right away told that the injector lube king put in is faulty and had to be replaced.This is an ongoing pattern with them.After our experience we read multiple reviews online that had the exact same experience.They put faulty parts in keep delaying the service so the customer gets annoyed and goes to someone else nd then they can refuse their warranty.they knw people need car to drive so they purposely put faulty/used parts in so the issue keeps happening again and again.They have done this with multiple people and all have wrote reviews about them.This is their pattern and they need to be stopped.We need our hard earned money back.He can take his faulty parts and give us our money back.He has ripped many people in windsor and will keep on doing this as there is no one to stop him.multiple people have came forward with the same issue.We need our money back he can keep his labour bt we need our money for the faulty parts he put in.That money was to put food on table snd now we have gone broke because of them.

Lube king is NOT a BBB Accredited Business.

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