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Business Profile

Auto Parts

Corvette Depot

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMark B

    Date: 08/05/2024

    1 star

    Mark B

    Date: 08/05/2024

    **** ******* ** * ****. If you order somthing and then cancell it right away they will still send it at your expence for postage to arive and postage to return, even when you did not want it to begin with. Then when you get a hold of them they will try to stall you on returning it and try to make the RMA run out of time. Very bad experiance will never deal with them again.

    Corvette Depot

    Date: 09/05/2024

    We have no record of this person in our sales database.

    Corvette Depot

    Date: 09/05/2024

    Actually, I was mistaken. The email address on the complaint does not come up; however, the individual's name did after a little searching. My apologies.
    We are a little confused, since we received the following email:
    4/13/2024 11:47 PM
    Email From: ****************
    Subject: Order ********* Priority: High
    Assigned To: ********** [ View Original ]
    To Corvette Depot
    Re: Canceled Order / Shipped / Return
    Hi, I just wanted to thank ***** **** **** for his help on the phone this morning with my return order ********* * *** *****. I called on 04 / 13 / 2024 at 8:32 am because I was concerned about the shipping time to get it back to the facility within 14 days of the RMA being approved. I am waiting for the return label to be emailed to me as previously instructed to do. I told Lloyd I was going to take it to Canada post to mail after work today to make sure it would get there before 04/25/2024. Lloyd informed me not to worry about it and that the manager would take care of it and, then informed me that they will be taking full responsibility for this order as it was their mistake. I can’t tell you what a relief this was to have this resolved.
    I am very happy with the service I received this morning and the end result of this transaction.
    I will share our conversation that we had over the phone with my fellow Corvette buds if they are looking or wondering about purchasing products from your company.
    Again, thank you very much for resolving this return!
    Sincerely* ****

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