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Business Profile

Entertainment

Scarehouse Windsor

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Entertainment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:25/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Harassment by company ********* posted a review A few days ago my daughter had a complete emergency , hospital stitches fracture clinic you name it . I called emailed 6 times to see about an alternative date as they have a no fire fund policy - well I believe as a person who runs guest services and believes in emergencies with proof deserve a refund - but what bothers me as a mother is no one - not one person - returned my emails - Shame - A happy customer tells a friend; an unhappy customer tells the world he stalked me and very abusive with words - refund for tickets and review he posted done

    Customer Answer

    Date: 25/10/2023

    Please note that the reviews on line that I have attached, *************** owner bullies individuals , degrading them - who is this individual .. please reads their comments ..WHAT IF >>> reading this - the individual becomes upset ..and chooses to do something harming to him or her or they because  the owner makes fun at them , bullying them ..read each one carefully ..

     

    we are fully stalked and reviewed by the owner - who goes into detail about us , our jobs, our characteristics - myself as a mother .. being a bully like him can cause people..me ,others, who he responded to : Depression and anxiety, increased feelings of sadness and loneliness, changes in sleep and eating patterns, and loss of interest in activities they used to enjoy. These issues may persist into adulthood

    Customer Answer

    Date: 19/11/2023

    Thank you for your assistance 

    sadly , my neighbor who works with cbs Windsor , states the same thing 

    A bully - but all the documents and reference speak for itself - right there on his response - but obviously the owner doesnt care and sadly we cant stop him 

    thank you again for your attempt 

    Bullying needs to stop sadly and unsure what I need to do to stop him from doing this to me but ***** others 

Scarehouse Windsor is NOT a BBB Accredited Business.

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