We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Inspections

Amerispec

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Inspections.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:21/03/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We spent nearly two months attempting to schedule an appointment with AmeriSpec for our second post-renovation energy inspection as a part of the Greener Homes Program. I sent dozen of emails, and phoned nearly every other day. Our inspection on January 30th comes around, we pay $310.75, and we are still waiting for the report. According to their website they are open 7 days a week from 7 am to 10pm. We are 51 days, or 36 business days, without any guarantee date to receive this report. The report is critical in supporting our application process for the program and is worth over $40,000.We make contact with this company and we met with a truly disgraceful level of professionalism. The program faced an abrupt program closure in February, and instead of finishing jobs of customer whove already paid theyve put us on the back burner for new customers. Were met with attitude and excuses at every turn, and now were just plain fed up with the process altogether.

    Customer Answer

    Date: 03/04/2024

    I heard from the company and received my report. 

     

    Although numerous items were false or incorrect on that report we received, and now we are having to request a manual review of our loan application from the Government we are now shorted over $25,000

     

     

  • Initial Complaint

    Date:26/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Amerispec was hired to test my home before and after three home improvements for the greener homes grant. They took my money for the follow-up test but never filed the papers. I can no longer access my account for the grant, and Amerispec does not respond to my emails.

  • Initial Complaint

    Date:15/08/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The company took $600+ for a Ontario Greener Home efficency inspection a more than a year ago and I am trying to reach anyone from the company for over a month now tpo schedule a final inspection(after all the renovation projects) so I can continue with the governmet grant and the process. The company uses a calling service, people that just take your name and number and translate the message to *** *****i, manager of the Windsor office of AmeriSpec who does not return phone calls and does not reply to emails. He is hiding behind the calling service. A month later I dont even get a scheduled date for my final inspection. * ***** ******** **** ** * **** *** and I will never see the job done.. Invoice for the paid amount is attached

Amerispec is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.