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Business Profile

Plumber

Northstar Plumbing

Reviews

Customer Review Ratings

4.9/5 stars

Average of 147 Customer Reviews

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Review Details

  • Review fromLes T

    Date: 15/12/2022

    5 stars

    Les T

    Date: 15/12/2022

    Very professional. Friendly service. Would definitely call them again. 5 stars

    Northstar Plumbing

    Date: 17/12/2022

    We appreciate your review Les. Merry Christmas to you and your family.
  • Review fromAnna F

    Date: 12/12/2022

    5 stars
    Wonderful customer service. No problems after job was completed. Helpful with answering my question. Very pleased with the overall experience. Anna F.
  • Review fromDr. Raymond L

    Date: 12/12/2022

    5 stars
    Great work and so quick to respond. keep up the great work.
  • Review fromHarry Z

    Date: 12/12/2022

    5 stars

    Harry Z

    Date: 12/12/2022

    They do good work and are honest and quick. They replaced my garden spigot 2 years ago and it’s held up fine. They replaced my washing machine drainage plumbing as well and it looks much cleaner than before

    Northstar Plumbing

    Date: 13/12/2022

    Hi Harry! Thanks for the honest review. Small companies like us really appreciate that you take the time to leave a review. Competition is hard and we just want people to know that we're good at what we do. Thanks again, N* Crew
  • Review fromDorothy H

    Date: 07/12/2022

    5 stars

    Dorothy H

    Date: 07/12/2022

    Knowledgeable, efficient, and arrived when they said they would. Would gladly recommend their services .

    Northstar Plumbing

    Date: 13/12/2022

    Thanks Dorothy. We really value you as a customer and am glad we made your experience a good one.
  • Review fromLynn R

    Date: 01/12/2022

    5 stars

    Lynn R

    Date: 01/12/2022

    They do good work. They are very friendly, knowledgeable and quick. They clean up when their done and I would recommend them to do your work.

    Northstar Plumbing

    Date: 06/12/2022

    Thank you for the review Lynn. I will be sure to pass your comments on. It's always nice to be appreciated.
  • Review fromBrian L

    Date: 30/11/2022

    5 stars

    Brian L

    Date: 30/11/2022

    Our plumber *** was professional, knowledgeable, and immaculately clean. He gave us solid advice that saved us money in the long run. I would definitely recommend him as he has done several jobs for us in the past.

    Northstar Plumbing

    Date: 06/12/2022

    Thank Brian. We try to help out any way we can and never try to upsell. It's our company policy.
  • Review fromJohn W

    Date: 24/11/2022

    5 stars

    John W

    Date: 24/11/2022

    Experienced qualified trades and excellent service at a reasonable rate

    Northstar Plumbing

    Date: 06/12/2022

    Thanks John. Our staff continue education even after 30 years in the trade. Knowledge and pride in work makes for a successful company.
  • Review fromTim M

    Date: 21/11/2022

    4 stars

    Tim M

    Date: 21/11/2022

    Technician was great. Awful expensive for 40 minutes work. Did not like the fact we were told he would be here between 9 and 4. Takes up the whole day. He showed up at 3:45.

    Northstar Plumbing

    Date: 23/11/2022

    Hi ***. Thank you for your review of our services. It is unfortunate that you had to wait all day. We could give you a window but when it comes to service work, we'd be misleading you into believing the time slot. Emergencies always take precedence. We do honour our work. The hour charge includes insurances, trucks, wages, rents etc. We have only licenced personnel on staff and answer the phone whenever you need us. Nothing here is automated. While using only the most advanced tools of the trade, we continue to work the "old fashioned" way, where the customer is King. Thanks again, it was our pleasure to serve you.
  • Review fromLise P

    Date: 16/11/2022

    5 stars

    Lise P

    Date: 16/11/2022

    Our first encounter with Northstar Plumbing was a few years back when we choose them to install a backwater flood prevention system. Since then, each year we have them come in and review the system to ensure it is functioning properly. From the initial contact of requesting a quote to each visit we receive yearly, we have had nothing but exceptional customer service. I would recommend to anyone who is looking to install such a system.

    Northstar Plumbing

    Date: 21/11/2022

    Hi Lise. Thank you for the review on the BBB site. Everyone here at Northstar treats our customers like family. I think that sentiment came through in your review. Have a very merry Christmas to you all.

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