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Business Profile

Tattoos

Gild The Lily Tattoo

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:15/11/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid a $130.00 deposit on March 20, 2022 for two tattoo bookings (for myself and my son) scheduled for November 12, 2022. The owner had to cancel the appt. Due to being sick and rescheduled for November 14, 2022. The owner then cancelled November 14, 2022 rebooking for November 15, 2022. The owner then cancelled November 15, 2022 rebooking for December 26, 2022. Due to family Christmas gatherings I couldn’t attend December 26, 2022 so she sent me a text asking if we could rebook for January 24, 2023. I asked to be reimbursed the deposit due to the owner cancelling multiple times so I could book my tattoo elsewhere and I was told the deposit was non-refundable. My son and I changed our schedules every rebooking to meet her needs and when I asked to be refunded my deposit I was denied. I just want to be refunded the $130.00 deposit due to the rescheduled dates.

Gild The Lily Tattoo is NOT a BBB Accredited Business.

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