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Business Profile

Concert Promoters

Beyond Oz Productions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concert Promoters.

Complaints

Customer Complaints Summary

  • 29 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased the festival tickets and they canceled the festival without giving us a refund.

    Ever After Music Festival

  • Initial Complaint

    Date:29/09/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased 2 VIP tickets in 2020 and they were “repurposed” for 2021 and then 2022. EverAfter failed to inform us that they had no permits for the festival and continued to sell tickets until 1 week before the festival, even after their permits were denied July 21st. They have failed to provide us with any answers and have quickly left their posts leaving us with no one to contact. I have reached out to ***** ****** on several occasions and have only received a generic email stating i’ll get a reply in 7 to 10 business days. It has been WELL over 10 business days and I’m still left with no answers. i have contacted ********, but have not received anything, contacted the festival itself, organizers and i have gotten no reply from anyone. I have spoken to my bank and since the payments were on a debit **** and dated in 2020 they told me they would not help me. I don’t know what else to do, who to talk to. **** ** *** ******* ** ** ** ******** ***** ********** **** * ***** *** ********** ********** **** * ******** ***** ** **** ***** * ****** ******** **** The website does not exist anymore, they have made 2 posts on ********* announcing we’ll be getting emails but no one ever received an email. **** ****** *** ******* **** **** they were telling people the wristbands were shipped yet no one ever received one. **** **** **** ******** **** **** *** *** **** **** ** ** ** *** **** ****** ** *** **** *** **** ***** **** *** They were also promoting and selling rooms to a hotel that has been closed since 2020. I just want a refund for what I paid and move forward. **** ** *** *** ****** ** * ******** *** ***** ** *** ********* ** **** ****** ***** ********** ** *** ***** **** **** ** ***** *****

  • Initial Complaint

    Date:02/08/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    April 29 2022
    902$ cad
    ever after music festival EDM music festival at **** ***** ***** ******* in oro medonte
    festival is more then likely cancelled and not replying to emails or to phone calls
    business has not tried to resolve the issue what so ever *************************
    did not give order or tracking number at all and would like to get my money back as they didn't plan anything at all and need the money back for bills and aren't answering anyone that is supposed to be going

Beyond Oz Productions is NOT a BBB Accredited Business.

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