Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Stone Setting

Master Sealer Property Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Stone Setting.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJoanne G

    Date: 13/07/2025

    5 stars
    I had a fantastic experience with Master Sealer! They recently fixed the interlock stones on my property, and the results exceeded my expectations. The team was professional, punctual, and clearly took great pride in their work. They paid close attention to detail, ensuring the stones were perfectly aligned and level, and they left the area clean and tidy when the job was done. My walkway looks brand new again! I highly recommend this company to anyone looking for quality interlock repairs or installation

    Master Sealer Property Services

    Date: 16/07/2025

    Thank you ****** for your kind words, it is a pleasure serving customers like yourself. Please contact us again if you need anything.
    Thanks, ****
  • Review fromEmily C

    Date: 02/07/2025

    1 star
    Master Sealer I would never use again. Quality of work poor.
    ******* ** **** ****** **** *** **** ******* *** *********  Had to call back a few times to do repairs. Owner of the company did not come and inspect the work done by his employees. Not recommend for epoxy!

    Master Sealer Property Services

    Date: 07/07/2025

    Hi *****,
    I was genuinely surprised to read your review, especially considering the efforts we made to address your concerns. We returned twice to your property for what were very minor issues, and each time, we promptly sent a technician to resolve them without hesitation.
    During the final visit, your husband expressed that he was happy with the results and appreciated the work. However, your reaction over the phone was quite different, and unfortunately, our technician was met with *********, which made it difficult to have a constructive dialogue.
    You also mentioned having had epoxy work done previously and being very satisfied—so it’s unclear why you chose to hire us in the first place if that experience was ideal.
    It seemed that, throughout the process, every step was met with criticism despite our best efforts to deliver quality service and accommodate your requests. We sincerely tried to make things right.
    At this point, it’s clear that we’re not the right fit for your expectations. We wish you all the best going forward and respectfully ask that you refrain from using our services or referring us to others.
    Sincerely,

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.