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Business Profile

Tailor

Fashion Form Sewing Centre

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:02/09/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    At the end of september 2021, I dripped of to Dawn, owner of Fashion Form sewing centre - a bag with 2 glider rocker cushions, fabric and 2 zippers to have recovered. We spoke on the phone a few times between October and May. since then, she has not returned my texts or voicemails asking to have my things returned - completed or not. She has not complied. I wish to have my items returned - finished or unfinished including all the items I originally gave to her in September. I feel that 11 months should have been long enough to complete this work. She can return all items mentioned above in the bag I provided and leave them with her neighbour - ***** ***** who is my son's girlfriend. I will obtain my items from her. I would like this done ASAP. This is not what I signed up for when I entrusted her with a job, from her business of a sewing centre.

Fashion Form Sewing Centre is NOT a BBB Accredited Business.

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