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Business Profile

Computer Repair

Priority Computer Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Complaints

This profile includes complaints for Priority Computer Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Priority Computer Services has 2 locations, listed below.

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    • Priority Computer Services

      146 Bellamy Ave Birch Hills, SK S0J 0G0

    • Priority Computer Services

      16-2901 2nd Ave W Prince Albert, SK S6V 7R2

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/08/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We dropped off our $3,700 custom built computer tower to Priority Computers because of a power switch failure June 2023 in Birch Hills. We got our tower back, switch working fine, hard drive missing. Returned back to Priority Computers. ******, owner of Priority Computers says there is other components in the tower also faulty. Our tower still under warranty through ****** ****** in Calgary Alberta. ****** ****** wants our tower Returned to Calgary to see what's wrong with it. Memory express sent a label with tracking number to ******. ****** supposed to print out the label, attach to tower that was supposed to be wrapped up to be shipped to Calgary. ****** said she dropped off the computer tower to birch hills post office June 23rd 2023. ******, employee working at that time at the post office scanned the label to be shipped to Calgary. June 28, we found out our computer tower is missing and no one scanned the label at the post office. Post office customer service gave us a ticket number and post office did there full investigation. ****** owner of Priority computers never dropped off our tower and no one scanned anything. Now our $3,700 custom built tower is stolen by Priority computers. ****** butchered our tower and sold to her customers. ****** ** * ***** *** * *****

    Priority Computer Services is NOT a BBB Accredited Business.

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