We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tourist Information

Tourism Moose Jaw

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tourist Information.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Daniel C

    Date: 04/07/2023

    Last weekend we tried going on the trolley with our friends from BC. We hadn't even left the parking lot and the Trolley Conductor Lynette B**** had asked several times if one of the babies in our group would be okay as he was crying. The trolley was loud, her microphone was loud, and yes a baby crying is going to be loud. She threatened to turn the trolley around numerous times in the span of a few minutes. We made it exactly 0.5 km to the ****** building where they turned around, and kicked off the baby and his father.
    So our group of 7 got off as we were not about to leave a baby and his dad stranded for an hour in the heat while we took the tour. Lynnette told us to go inside to get a refund. Within a few minutes of getting off the trolley, the baby fell asleep as we told them he would. Almost a week later, we are not being issued a FULL REFUND of $86.29. Just a partial refund of $21.27 for the baby & father.
    This morning my girlfriend received a call from the Executive Director of Tourism Moose Jaw, Jacki L**************. It lasted 12 minutes and within that time she managed to make my girlfriend cry. All we wanted was a full refund, now I want an apology.
    I urge the board of directors to get together and ask yourselves, is this really who we want representing tourism in Moose Jaw? Considering most of you have businesses that rely on tourists. Our friends are likely to never come back as they feel unwelcome.

Tourism Moose Jaw is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.