Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Lawn Care

CL Landscape & Yard Care Services

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromChelsey L

    Date: 07/11/2023

    1 star
    I am not a person that leaves a negative review without first trying to reach out to the business. I messaged Chad several times with no response.

    I first worked with CL Services on a backyard project. At first everything looked okay, he was to remove trees and the roots, remove backfill, yellow clay around the house and build foundation back up, lay sod and build a fence. The sod was probably the only job that I was happy with. The fences never closed properly, by spring trees were growing back and worst of all water leakage in my basement. I’d never had problems with leakage before he did work around my house. When it was brought to his attention he blew it off and didn’t even offer an apology. I spent hundreds fixing what he said had been completed. Talked to other companies and they all told me the work had not been done properly.

    Secondly and what makes me more upset in the end, is that he offered his services in book keeping for my small business. What he promised would take a month, stretched into 4-5 months. When I got the bill and asked for the hours he worked to explain the bill, he couldn’t provide them. Told me everything was good to go to be filed for taxes but when I took to my accountant she said nothing had been inputted properly and I had to pay a couple thousand to redo all his work.

    When I reached out again to see if he could explain the situation before it came to this all he said was that he would look into it, said he had his sister doing the work (is she even a bookkeeper?) and then ignored the rest of my messages. I have not been able to reach him since.

    Had he offered an apology and made things right, or at least communicated with me I would not be leaving this review.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.