Description

On YouTube shorts a advertisement for Torrid Clothing Company came up and I clicked the link. I purchased clothing from the store and then received an email from a [email protected] with a tracking number. After two weeks of not seeing an update and contacted and received a message back from [email protected]. They said that they would look into it. I emailed again at 3 weeks told by the same person with the email [email protected] they would put an investigation in. At 4 weeks I messaged again and they said they would reach the logistics company. Later the same day I messaged them it was said a package was delivered. I checked my home, mail, and neighbors and there was no package. I messaged [email protected] and told by them that the logistics company refused to issue a refund and that if I still wanted what I paid for that it would be an additional $15 and 25 days until I receive the goods. When I went back to view my order it says sorry no page and go back to the homepage which now advertises athletic clothes.