We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Carry Out Food

Burgers Wings and Things

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carry Out Food.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/22/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I Ordered two orders of wings and left a tip, I watched the employee (with un washed hands and a neoprene glove on one hand) handle money, wipe his dripping nose, and then grab my chicken wings with his bare hands. Due to the negligence and unsanitary conditions, before accepting my food I asked for a refund and he started yelling profanities at me upset that I was accusing him of something he didnt do.He told me I couldnt have my food and took it behind the counter, refused to give me a refund, and when I asked for my receipt he refused to give me one, so I took it off the counter myself at which point he ripped it out of my hands and told me I cant have my receipt.(Which is a violation of Alaska Stat. 09.25.080)He told me to dispute the charge with my bank. How am I supposed to do that if he didnt give me a receipt?He didnt give me the nasty food he made even though I paid for it.I didnt even want to make a scene or embarrass him but the employee IMMEDIATELY escalated to yelling profanities and not giving me my food.This place should be shut down. Touching his hair, money, snot, and literally dipping his hands in the food. Disgusting. I was genuinely worried about my safety and health.

    Business Response

    Date: 03/16/2025

    Ill gladly give the customer a full refund of $42.85, I read the complaint, thats not at all how things went down. The customer refused to take his food, yelled at me, my coworkers. I had to call security to ****** him out. On his own accord, he left the restaurant without the food he paid for. I couldnt talk much with him as I was very busy, Fur rendezvous had started, thats one of the busiest days of the year for our restaurant.

              ******* ***

Burgers Wings and Things is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.