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Information Bureaus

Trustoria

This business is NOT BBB Accredited.

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This business has 1 alert

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/17/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have contacted Trustoria.com more than 5 times to no avail. I have requested that they remove my personal profile and my family's listed at:************************************************* ************************************************ ***************************************************** They do not have an opt-out option and when contacted they give me a generic answer stating that this information is cached on a website. And this is simply not true. The only place I had my profile was indeed.com and I deleted my information from Indeed and Linkedin. They are facilitation the stalking of people. And it's absolutely disgusting. They also do the same to police officers and people in other government positions. Remove my information and my family's information!

  • Initial Complaint

    Date:04/24/2023

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not sign up for this company. I contacted them about removing my resume and personal information from their website & they declined stating "cached data" from other sources when there are no sources out there with this information. These people email response came from Radaris but signed the email reply as Trustoria, seems fishy. I've contacted Indeed and LinkedIn and neither company has this information. I will like for my personal and private information removed from their website. There's nothing trustworthy about this site but exploiting innocent people.

  • Initial Complaint

    Date:04/23/2023

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Trustoria collected my info and displaying on their website without my permission. I was never their customer.
    I contacted them many times and they refused to remove my information from their website.
    Doesn't offer a opt out and they refuse to remove my resume off their site. ***************************************** I don't want my resume public or my private info.

    Please REMOVE my information from Trustoria website.

  • Initial Complaint

    Date:03/18/2023

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Doesn't offer a opt out and they refuse to remove my resume off their site.
    ***************************************** 

    I don't want my resume public or my private info.

  • Initial Complaint

    Date:11/11/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have done a search on my name and found a result I would like my personal information to be removed from a company's website.

    I have found my content on the website located https://radaris.com/p/*********/

    I have contacted the company several times to remove my information and they refuse to remove. I have contacted the company via email. Trustoria redirects you to radaris when clicking on the link, I would think thee two companies are related since they do a forward from one site to another.

    I would like the BBB to step in and remove the business license from Trustoia and Radaris companies. I have contacted the company via email on the following dates and still no results.
    Aug 31, 2018
    Oct 7, 2018
    Feb 14, 2019
    Jan 3, 2020
    I have also found their web hosting company and filed a complaint with the hosting company of godaddy.com

    Even though my information is being displayed on their website, their reply is:

    Unfortunately, we are not able to update or remove listings on Trustoria, because these are cached search engine results from other sources.

    We apologize for any inconvenience.

    Best regards,
    Trustoria customer service

  • Initial Complaint

    Date:11/01/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently did a google search of my name and found a significant amount of personally identifiable information (PII), on this site, Trustoria, which I had never heard of, let alone never signed up to give them my information. PII is illegal to collect without the owner’s consent. I never knowingly gave Trustoria any consent to steal this information. They have stolen my entire resume from another job site. They have no right to even use my name on their site since I have never given them permission and never signed up for an account with Trustoria.

    In September, I deleted my resume and all data from Indeed and Monster, but Trustoria claims they can not delete the data they stole regarding myself from their website, despite their policies stating they have the ability to edit and update information on their website using just a document and the glaringly obvious fact that it was stolen. This company/site needs to be held accountable for illegally collecting personal data from individuals, being used to identify them and illegally disclose personally identifiable information. They claim the data will disappear from their site if it is deleted elsewhere on the internet and thus not available for them to steal, but since removing all of my information from the internet, Trustoria has kept my identifiable information to brag that they are the largest collection of professionals in the world, who, by the way, never consented to the theft of their information. I emailed them to officially request my information to be removed from their site and they refused. This is my information, of which, I should have the most rights to. This company needs to be removed from the internet for knowingly using deceitful and illegal business practices. I want the information that was stolen from me off their site immediately.

  • Initial Complaint

    Date:07/28/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These two companies (Radaris America Inc. and Trustoria) are owned by the same company (Bitseller Expert LIMITED). They have published my personal information on their websites and have refused to delete it. They want me to create a profile, exposing more of my personal information to them, in order to “control” my info. The profile requires an email, a cell phone phone, etc. which they want to verify first. Creating a profile will not allow you to remove the information, by the way. It’s all a lie, as others have reported on various complaint websites. I have contacted this company via telephone (no one answers), email, and their website contact us form (email returned to sender) to no avail. I want them to delete the following three profiles:;

    ************************************************* ********************************************* ***************************************

  • Initial Complaint

    Date:07/25/2022

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi BBB support,

    I try to contact and emailed twice this Rehold.com and https://trustoria.com/page/contact and I try many times to contact this fake holding number 1-855-723-2747. No one response. Interesting, when I send an email to them i got response this web site "Radaris.com" support. I work with Energy company and I support Nuclear Plants. Our Cybersecurity keep inform us, if our credentials use by that type web sites and in theor search enginee database. I told many times Radaris.com and send and email to Trustoria.com and Rehold.com . Radaris responded but they cant do anything about too much for that two web pages. I don't understand why they keep adding private and personnel privilege's information disrespectfully and a specially making dangerous business attacks.

    i send this to [email protected] no response removing my family records below info.

    ********** ***** ***** ***** *** ********** ** *********** ** **** ******** ** ************* ** 



    I'm hoping BBB help me out this, Remove my Wife and I personnel records from their databases.

    Regards,
    ********** ***** * ***** ***** 

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