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Business Profile

Water Supply Systems

Arctic Articles

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Supply Systems.

Reviews

Customer Review Ratings

4.33

Average of 6 Customer Reviews

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Review Details

  • LINDA H

    Date: 07/21/2023

    I am a new customer and had a wonderful experience. It was easy to locate the type of filter to match my refrigerator and although I received a message that the item was not in stock and would be delayed, I actually received my order on time.

  • Bruce P

    Date: 07/21/2023

    I have been ordering from Arctic Articles for several years now, and am a very happy repeat customer. They always seem to have the best prices, and get my order shipped out quickly. Thanks for the great service

  • Carl Y

    Date: 07/21/2023

    Im quite pleased overall. The order was delivered in a timely manner and works perfectly.

  • M L

    Date: 07/20/2023

    Excellent communication via email. Good customer service. ****** was easy to work with and accommodating of changes to my purchase even after completing your online transaction.

  • Joe W

    Date: 01/25/2023

    Joe W

    Date: 01/25/2023

    I'd never heard of this company before, but they had the best price on fridge filters so I gave them a shot and ordered 4 filters back on 3/1/22. When my filter was ready to be changed out, I popped the first of the 4 in. It worked just fine and lasted awhile. Then just a few weeks ago, I popped in the 2nd filter from the original order and the water ended up tasting very strange (even after flushing 5 or 6 gallons). As a test, I took the 2nd filter out and tried using the 3rd instead at which point the water tasted perfectly fine again so I figured there must have just been some type of issue or defect with that 2nd filter. I wasn't sure if there was anything that could really be done about this (since the order was almost a year ago now...) but I reached out to them anyway. I was pleased to hear back quickly that they would send me a replacement right away. And they did! So the customer service was great for me. I'd order from them again.

    Arctic Articles

    Date: 01/26/2023

    Thank you for your kind comments. Greatly appreciated!

  • Barb B

    Date: 07/22/2022

    Barb B

    Date: 07/22/2022

    Ordered three filters for the refrigerator on 7/17/22. Website stated they were back ordered. I sent an email the next day and have received no response yet. I called with questions once each day from 7/19-7/21/22; no one has answered and the voice mailbox is full. Will be working to cancel the order. I don't recommend this company.

    Arctic Articles

    Date: 12/27/2022

    on 7/17 you ordered 3 of the filters when only 1 was in stock and the other 2 were on back order. I had reached out to you via email asking if you wish to have the order partially shipped and send the remaining filters when they came in or to cancel and refund the order. Since no response was provided your order was cancelled and a refund sent on 7/31

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