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Business Profile

Snow Removal Equipment

Wasilla Snowplowing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Snow Removal Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/24/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I emailed and called (left vm) on 12/9/2022 to have my driveway plowed. I asked them to call first before coming over. On 12/10 I received an invoice and told them I asked for a call first and asked them why there billing me when they havent done the work. I asked them, in that email to cancel my request because I found someone to come over to plow my driveway. On 12/14 I sent another email advising them I canceled my request and no one did the work from their company after receiving yet another bill. Dec 17th I received another bill and again on 12/24. The amount is $40.00 each time. Then again on 1/16. I sent them another email after getting yet another invoice but this time its $55.00. I have left multiple messages with no phone calls back.

Wasilla Snowplowing is NOT a BBB Accredited Business.

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