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Business Profile

Agricultural Services

Burford's Tree, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Agricultural Services.

Reviews

Customer Review Ratings

2.67/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromKim M

    Date: 07/10/2024

    5 stars
    I'm aware ********* Tree is a Duke contractor and can't be hired, but I told them yesterday I'd hire them if I could. True story! I've heard horror stories about how careless utility companies' contractors are about yards/properties, but that wasn't my experience with ********* at all. When I spoke to **** the day prior, he was plenty nice and informed me about why they can't haul what they prune/remove. (Nobody likes to have to deal with that, but I get it.) They dropped the logs at the base of our tree, and neatly piled all the brush next to and behind it. I watched them maneuver several large pieces of wood over our fence without any damage. (Bucket man, don't know your name, but I appreciated your humor on a very hot day!) They showed up on time and cleaned up well, and after they left you'd never have known they were there save the huge pile of brush and logs. Everyone I spoke to was courteous and affable, and they informed me about what they were doing and why. Much appreciated! Advice: if there's something in particular you care about (for us it was mostly the fence), try your hardest to be available that day and pay attention. They were GREAT, thanks guys/gals.
  • Review fromkenneth g.

    Date: 08/21/2022

    2 stars
    This company is horrible.
    They were contracted by Duke energy to prune trees for power lines..
    This has been done in the past by Duke with other companies. Not the best thing for my trees but livable. Burford flat ruined my trees. They look like big"L" .or "Y" These trees were beautiful 60 ft tall and pruned by Duke in years past. I had young trees less than 6 inch trunck and not 20 feet tall . Not even close to a line Burford cut the top completely off 4 if them.
    Then the big branches they cut them and let them fall on my wife flowers damaging and or killing them. The big branches had to be cut up and they don't take them they stacked them next trunk of tree. When I told him he is stacking them on our flowers he said company policy is stack next to trunk. I told him he is killing the flowers and he could care less. What a horrible experience. Pictures available.
  • Review fromBrenda W

    Date: 07/19/2022

    1 star
    Duke Energy sent them in May 2022 to take down a 30 ft plus tree on the side of my property. I had in writing from employee "Joel" that when cut down the tree would be in pieces like firewood and stacked at the base of my tree. Instead they tossed huge chunks of tree in the right of way and on the sidewalk impeding pedestrians and now after 5 weeks neither Burford Tree or Duke Energy will correct this situation.
    The city is threatening to fine me and the park board wants to send some other contractor to clean up the mess and bill me for it.
    I emailed Mr.John M******e from WCPO today and hope to shed some bad publicity on these cads very soon.
    Do not expect fair or reasonable behavior from this company. Don't hire them. Shame on Duke Energy for their use of this kind of shoddy company.

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