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Business Profile

Convenience Store

White Bison Coffee

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Convenience Store.

Complaints

This profile includes complaints for White Bison Coffee's headquarters and its corporate-owned locations. To view all corporate locations, see

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White Bison Coffee has 6 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/28/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Last Night At Around 11 P.M. I Dropped By The Twice Daily Store #**** On Hwy 72 In ********** ******* To Get My Usual Evening Coffee And Specialty Drink At The White Bison There, Was Sitting Quietly Enjoying My Hot Drink At The Desk And Sitting Area By The Front Glass (with Headphones On, Not Talking To Anyone) When The Manager ******** Came Over To Me And Informed Me That If I Didnt Purchase Something Other Than My Coffee Immediately I Had To Leave The Premises Right Then! Hmm, I Said To Her, Is There A Time Limit To Sit Here Young ***** She Just Smiled, Didnt Answer my Yes Or No Questions and Insisted I Leave So I Then Asked For Her Managers Phone Number and She Said, ****** The Manager And I Then Said, Fine, Then Give Me The District Managers Name And Number or CEO *************** To Which She Pleaded Ignorance! So, I Asked For Her Name, Collected My Items And LeftSee PhotosAlmost Every Night For The Last 2 Months Ive Been Coming There, Sitting Quietly And Enjoying My Coffee And Donuts Usually After Filling ************* Tank With ************* There Too! So Why Was I Singled Out To Be Forced To Leave When I ALWAYS Patronize That Business, Never Freeloading Or Being Rude! That Was Wrong And Uncalled For And I Expect A Solution And Apology For Her Actions And Wanna Know Why (if Theres A Time Limit Or Policy) Why Its Not POSTED For ALL Of Us To See!?? Im a Disabled Veteran And Retiree ************* and Air Force in 4 Conflicts and Expect To Be Treated Better, A Little Respect From These Young ********* Who Seem To Discriminate Against Us Veterans! Explain Her Actions Please, Cause I Would Be Treated Much Better In A Communist Nation Like ****** or ***** As A Veteran Of 4 Wars! My Name is *************** And My Cell is ********** and My email is ****************** Thank You in advance!

    White Bison Coffee is NOT a BBB Accredited Business.

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