We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Remodeling

Kosiba & Sons Remodeling, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodeling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/22/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I would like to file a complaint against Jacob ********************** with ********************** and Sons Remodeling. I recently signed a contract with this company to complete a new addition on to my home. The contract was signed the end of January 2023 with the deadline of all work to be completed by April 9, 2023 (Easter weekend). The interior was completed just in time. However, the exterior is still not completed. The siding is started but not completed. There are still no handrails on the inside of the ramp creating a fall hazard. We have asked several times to be completed and all equipment removed from our property by the weekend before Memorial Day as we have scheduled events at our home. We feel as though our home is no longer a priority to Mr. ********************** or his crew. We receive excuse after excuse as to why a crew can not show up. Weather conditions, malfunctioning equipment, other jobs, Lowes delivery, etc. We feel we have been more than understanding and have offered to pick up materials if needed and have priced and transported some materials ourselves to speed up the process and deter more excuses

    Business Response

    Date: 05/23/2023

    ************** ********************** called BBB and said he was surprised to receive the complaint from *************, he thought the work was going well.  Mr. ********************** did admit that some jobs such as the siding has slowed down, but the siding crew has been there Monday and today. Once the siding has been completed the handrails can be installed. Based on the contract, once the siding has been installed it will be painted, clean up performed and the contract will be completed.  Mr. ********************** did mention he wasn't sure how you wanted to finish the open area under the new construction. This area is not listed on the contract which means you are free to hire someone else or complete the work yourself. 

    Customer Answer

    Date: 05/23/2023

     
    Complaint: 20088464

    I am rejecting this response because: we have spoken from the beginning about closing in the bottom of the addition. ***************** has walked around the addition with Jacob ********************** and several of his Sub contractors and expressed his need for an access door to access the original access door to the existing structure. This was in the very initial stages of planning the addition as well as throughout the phases of construction. All of the sudden towards completion, we were told it was going to be left open. This will expose the duct work to animals, rodents & weather. There is no insulation under the floor or moisture barrier. This is unacceptable and when I told ***** it was unacceptable he said he would try to figure out and alternative solution to completing the under part of the addition. 

    Sincerely,

    *********************

    Business Response

    Date: 05/24/2023

    5-24-2023 ************** Kosiba called BBB to add comments regarding ********************* rebuttal. The siding was completed on Tuesday, the handrail should be added today or tomorrow (Wed or Thursday). The soffit and facia boards are being worked on today (Wednesday). The siding should be painted next week if weather permits. Pcole of BBB asked about enclosing the bottom of the addition, he stated he and ************ spoke about this but it is not listed on the contract. Homeowner can contact another contractor for that work.  Since this addition was build on posts, much like a deck, no insulation was listed or installed per the terms of the contract. 

Kosiba & Sons Remodeling, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.