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Business Profile

Collections Agencies

Credit Bureau Of Bessemer, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Credit Bureau Of Bessemer, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Credit Bureau Of Bessemer, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/11/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This place called me with incorrect information about an address that I have never lived at in my life trying to say that I owed money for services from a hospital with false information on an account it should be taken off my "collections" being incorrect information about a place I have never lived thinking this may be definitely nothing correct. I told the company to not call me again being they can't verify an address I have never lived at. Spoke with someone named ******** and ****** I was hung up on first time which is very unprofessional after not being able to verify an address I have never lived at

      Business Response

      Date: 03/21/2025

      ********** has located a recent address for this account.  ********** will be mailing a letter to the updated address. As instructed by ******* ******, our office has updated the account as a "Do Not Call". If our office can be of any further assistance, please feel free to contact our office at **************.

      Thank you,

      **** ******


      Customer Answer

      Date: 03/21/2025

       
      Complaint: 22926687

      I am rejecting this response because: The company could not provide a proper address except for one that I have never lived at in my whole life. Who knows if this is actually for me or if someone made a mistake being an address was provided to me that I never lived at and then would not want to talk anymore so I told them not to call anymore. Something needs to happen to correct this whole entire mess up. 

      Sincerely,

      ******* ******

      Business Response

      Date: 03/21/2025

      During your call with our representative, you verified the partial social security number and date of birth, which matched our records. If you would like our office to mail you an itemized statement, we would be happy to do so.

      Customer Answer

      Date: 03/21/2025

       
      Complaint: 22926687

      I am rejecting this response because: I am homeless and do not have a home address currently I am living out of my vehicle so I can not receive any mail

      Sincerely,

      ******* ******

      Business Response

      Date: 03/24/2025

      I will update our records to reflect your statement.

       

    Credit Bureau Of Bessemer, Inc. is NOT a BBB Accredited Business.

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