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Business Profile

Coffee and Tea

Dunkin Donuts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coffee and Tea.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Holly M

    Date: 10/31/2024

    I recently had a very disappointing experience at Dunkin' Donuts at ***************************************. This was my first time trying Dunkin, and on 10/31/24 at 9:47 am, I ordered an iced coffee, only to later discover a fly in my drinkwhich I unfortunately sucked up through the straw. This was extremely upsetting and completely unacceptable. When I called to inform the store, the manager offered to replace my order. However, I had already eaten my food, and a replacement just didnt feel like an adequate response to the health concern this raised.I work at the ************, so this location would have been very convenient for me to visit regularly. As a new customer, I expected high standards of quality and cleanliness. This experience has made me hesitant to return, and I hope Dunkin' Donuts takes this feedback seriously to prevent future issues like this.

Dunkin Donuts is NOT a BBB Accredited Business.

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