Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/23/2025

  Type:Billing Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Date of Transaction 04/07/2021 Paid as agreed,$9,679, Allowed to keep my vehicle ,the nature of the dispute is they were paid in full still placing that account is negative on my credit report they say the would take it down off my credit report ,no issues of advertising.

• Initial Complaint

  Date:05/23/2023

  Type:Billing Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My name is ***************************. I am writing you today that I am sending these dispute letters to you for solving my existing issues in the credit reports. Here no other person or company is involved in sending my letters to you. I am personally sending these letters. I became a victim of Identity Theft on (DECEMBER, 2022) and after that these accounts added to my credit report which were never opened by me. My personal information may had been stolen through any online platform. I have no idea who was behind this crime. Thats why I never filed any police report. But now it has been a serious situation for me. Thats why I want to remove these account ASAP. As required by section FCRA 605B (15 U.S.C. 1681c-2) a copy of which is enclosed which states that this information must be removed within four business days of receipt, I am requesting that the adverse information on the items be removed to correct my credit report.PLEASE NOTE THAT I DO NOT AUTHORIZE YOU TO PUT A FRAUD ALERT ON MY CREDIT REPORT WITHOUT MY CONSENT.Please investigate these matters and remove the disputed items as soon as possible.ACCOUNTS I WANT TO REMOVE:1.ZIONS DEBT HOLDINGS LL, #******XXX, Dec 20, 2022, $3,265 INQUIRIES I WANT TO REMOVE:2.BK OF AMER, Sep 17, 2022 3.JPMCB BB, Jan 11, 2023 4.JPMCB CARD, Dec 1, 2022 The name of the documents I am attaching here for your better judgment:1.FTC report 2.FCRA 605B, 3.My ID and Utility ********** 4.A notarized letter which proves I am personally sending my letters and complaints.

• Initial Complaint

  Date:05/23/2023

  Type:Billing Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a victim of Identity Theft. I have experience tough and egregious hardships because someone has stolen my identity. I cannot get credit anywhere. This has ruined my life. I lost my job last year and tried to refinance my house and car, I was told sorry, we cannot help you. I filed a police report last year on (05/22/2022)(7896541235) with ********** ****************** . This is my ************ breach settlement number (PRT27-XAE4U). Ive also mailed in certified letters to Experian.Tracking number (**********************) I received nothing. The thieves even went as far as filing fraudulent income taxes on my behalf! The thieves are continuing to use my credit. Ive faxed all 3 bureaus, as well as called them, At this point I have hired a Consumer lawyer to assist me in this matter (*******************************************, **********************************************************************) He notice several instances where Experian are in non-compliance with the ***** Im a victim but Im treated as if Im nothing. Experian continues to report Fraudulent accounts and inquiries to my credit report and I want it to stop Immediately! Please note that I have already opted out of arbitration and have supporting documents and proof to support all my claims. I am sure that Experian did not go through the original furnisher to verify these accounts are mine and they must do so under the *****If they did verify, they would have realized immediately that I have no clue of these accounts and they do not belong to me. If Experian fails to notify me that they will be reinserting an item on my credit report in writing **** (A)(5)(B)(iii) results in $1000 fine. As Experian has violated the *****. Experian has refused to remove fraudulent accounts after I provided proof. This is considered defamation of character and willful injury. under the **** section 623. I plan of taking full legal action if accounts are not removed by (05/28/2023).

• Initial Complaint

  Date:05/23/2023

  Type:Billing Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a victim of Identity Theft. I have experience tough and egregious hardships because someone has stolen my identity. I cannot get credit anywhere. This has ruined my life. I lost my job last year and tried to refinance my house and car, I was told sorry, we cannot help you. I filed a police report last year on (05/22/2022)(3698527415) with ********** ****************** . This is my ************ breach settlement number (PYX7M-56SVC). Ive also mailed in certified letters to Experian.Tracking number (**********************) I received nothing. The thieves even went as far as filing fraudulent income taxes on my behalf! The thieves are continuing to use my credit. *** faxed all 3 bureaus, as well as called them, At this point I have hired a Consumer lawyer to assist me in this matter (*******************************************************************, ****************************************************************************************) He notice several instances where Experian are in non-compliance with the ***** Im a victim but Im treated as if Im nothing. Experian continues to report Fraudulent accounts and inquiries to my credit report and I want it to stop Immediately! Please note that I have already opted out of arbitration and have supporting documents and proof to support all my claims. I am sure that Experian did not go through the original furnisher to verify these accounts are mine and they must do so under the *****If they did verify, they would have realized immediately that I have no clue of these accounts and they do not belong to me. If Experian fails to notify me that they will be reinserting an item on my credit report in writing **** (A)(5)(B)(iii) results in $1000 fine. As Experian has violated the *****. Experian has refused to remove fraudulent accounts after I provided proof. This is considered defamation of character and willful injury. under the **** section 623. I plan of taking full legal action if accounts are not removed by (05/28/2023).

• Initial Complaint

  Date:04/05/2023

  Type:Billing Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My name is ***************************. I am writing you today that I am sending these dispute letters to you for solving my existing issues in the credit reports. Here no other person or company is involved in sending my letters to you. I am personally sending these letters. I became a victim of Identity Theft on (JULY, 2016) and after that these accounts added to my credit report which were never opened by me. My personal information may had been stolen through any online platform. I have no idea who was behind this crime. Thats why I never filed any police report. But now it has been a serious situation for me. Thats why I want to remove these account ASAP. As required by section FCRA 605B (15 U.S.C. 1681c-2) a copy of which is enclosed which states that this information must be removed within four business days of receipt, I am requesting that the adverse information on the items be removed to correct my credit report.PLEASE NOTE THAT I DO NOT AUTHORIZE YOU TO PUT A FRAUD ALERT ON MY CREDIT REPORT WITHOUT MY CONSENT.Please investigate these matters and remove the disputed items as soon as possible.ACCOUNTS I WANT TO REMOVE:1.***************** CONT, Account Number: ************************ UNION FINANCIA, Account Number: ****************************** FARGO DEALER SVC, Account Number: **************************** BANK AUTO FI, Account Number: ******************************** BANK/STAGE, Account Number: *********************INQUIRIES I WANT TO REMOVE:1.ALLY FINANCIAL, Date of inquiry: 02/12/2022 2.CAPITAL ONE AUTO FIN, Date of inquiry: 02/12/2022 3.ALLY FINANCIAL, Date of inquiry: 12/31/2021 4.CAPITAL ONE AUTO FIN, Date of inquiry: 12/31/2021 5.TEXAS DOW EMPL CU, Date of inquiry: 12/31/2021 6.CREDCO, Date of inquiry: 09/08/2021 Inaccurate Information I Want to Remove from the Accounts: I am also disputing here LATEPAY accounts which are reporting in my account inaccurately. I want to remove those incorrect LATEPAY status from the accounts. Please update these accounts and make them appear in my report as the positive account. The information I am disputing is as follows: 1.******** ***** FINANCE, Account Number: ********************* PREMIER BANK, Account Number: *********************The name of the documents I am attaching here for your better judgment:1.FTC report 2.FCRA 605B, 3.My ID and Utility Bills copy 4.A notarized letter which proves I am personally sending my letters and complaints.

• Initial Complaint

  Date:04/05/2023

  Type:Billing Issues
  Status:

  UnpursuableMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My name is *************************. I am writing you today that I am sending these dispute letters to you for solving my existing issues in the credit reports. Here no other person or company is involved in sending my letters to you. I am personally sending these letters. I became a victim of Identity Theft on (MAY, 2014) and after that these accounts added to my credit report which were never opened by me. My personal information may had been stolen through any online platform. I have no idea who was behind this crime. Thats why I never filed any police report. But now it has been a serious situation for me. Thats why I want to remove these account ASAP. As required by section FCRA 605B (15 U.S.C. 1681c-2) a copy of which is enclosed which states that this information must be removed within four business days of receipt, I am requesting that the adverse information on the items be removed to correct my credit report.PLEASE NOTE THAT I DO NOT AUTHORIZE YOU TO PUT A FRAUD ALERT ON MY CREDIT REPORT WITHOUT MY CONSENT.Please investigate these matters and remove the disputed items as soon as possible.ACCOUNTS I WANT TO REMOVE:1.UNIVERSITY FED CR UN, Account Number: ************************* COMMUNITY CRED U, Account Number: *************************** FARGO DEALER SVC, Account Number: **************************** BANK AUTO FI, Account Number: ******************************* UNION FINANCIA, Account Number: ************************* FEDERAL CREDIT U, Account Number: **************************** DIGITAL FKA SIMP, Account Number: ************INQUIRIES I WANT TO ************** CARD, Date of inquiry: 02/02/2023 2.DISCOVER FINANCIAL SER, Date of inquiry: 08/01/2022 3.EXPERIAN BUSINESS CRED, Date of inquiry: 08/01/2022 4.CREDCO, Date of inquiry: 05/23/2022 5.CAP ONE NA, Date of inquiry: 03/08/2022 6.ALLY FINANCIAL, Date of inquiry: 02/12/2022 7.CAPITAL ONE AUTO FIN, Date of inquiry: 02/12/2022 8.AMEX, Date of inquiry: 01/31/2022 9.CORNERSTONE FINANCIAL, Date of inquiry: 01/13/2022 10.ALLY FINANCIAL, Date of inquiry: 12/31/2021 11.CAPITAL ONE AUTO FIN, Date of inquiry: 12/31/2021 12.TEXAS DOW EMPL CU, Date of inquiry: 12/31/2021 13.NCCINC/********************, Date of inquiry: 12/30/2021 14.DISCOVER FINANCIAL SER, Date of inquiry: 12/18/2021 15.IONS MANAGMENT SRVC C, Date of inquiry: 10/13/2021 16.TECH CU/FIN NET/******, Date of inquiry: 10/07/2021 17.FNB OMAHA, Date of inquiry: 10/04/2021 18.CORNERSTONE FINANCIAL, Date of inquiry: 09/23/2021 19.******, Date of inquiry: 09/08/2021 20.ZIONS MANAGMENT SRVC C, Date of inquiry: 05/12/2021 21.*******************, Date of inquiry: 05/05/2021 22.NOWCOM/VIP *********** of inquiry: 04/08/2021 Inaccurate Information I Want to Remove from the Accounts: I am also disputing here LATEPAY accounts which are reporting in my account inaccurately. I want to remove those incorrect LATEPAY status from the accounts. Please update these accounts and make them appear in my report as the positive account. 1.******** ***** FINANCE, Account Number: ******************** BUY/CBNA, Account Number: *********************The name of the documents I am attaching here for your better judgment:1.FTC report 2.FCRA 605B, 3.My ID and Utility Bills copy 4.A notarized letter which proves I am personally sending my letters and complaints.