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Business Profile

Personal Injury Lawyers

Alexander Shunnarah Personal Injury Attorneys

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Personal Injury Lawyers.

Complaints

This profile includes complaints for Alexander Shunnarah Personal Injury Attorneys's headquarters and its corporate-owned locations. To view all corporate locations, see

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Alexander Shunnarah Personal Injury Attorneys has 7 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/29/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was hiring the lawyer Top Dog thinking it was one person, I didnt know it was a bunch of different lawyers so I am assuming they sent my personal injury case to Alexander Shunnarah located in ******* I cant ever get in contact with the lawyer and its a answering service that answers the phone that want give me the physical address. This has been going on since October of last year they keep telling me they are mailing my settlement check and I havent received anything they just keep giving me the run around. State Farm has told me they already sent my check to the law office and close my claim please help. I have had several lawyers the last one I believe is ******* ****** but she keep lying telling me she was sick and she mailed my check off and never answer her phone or any of my messages.

      Customer Answer

      Date: 01/29/2025

      The number I have been calling is ************

    • Initial Complaint

      Date:12/17/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was notified back in September 2024 that my claim has been settled. I haven't received a payment from the attorney firm. They have been none responsive to calls.

    • Initial Complaint

      Date:05/06/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

      My husband and I were in a car accident on August 16,2020. A man backed into our vehicle at ******************. We obtained Alexander Shunnarah. and we have had 4 different lawyers. ********************* and ****** were our last attorney. ********* who said he was Mr. ******************** nephew, called us on Jan 17. said we were getting ****** dollars each but we had to pay our insurance medical bills back So it would be ***** each this has been going on for over 3 years Now they wont even answer the phone, ***** told us to sign release form on Feb 23 and we have not heard from them.

       Also, we were scheduled for court on Jan. 10 and she canceled it.

    • Initial Complaint

      Date:11/03/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The firm takes a very longtime to disburse settlement funds. The responsible parties insurance company issued a check on October 11th 2023. Today is November 3rd 2023..NO CHECK from the client trust has been given to me! DO NOT USE ALEXANDER SHUNNARAH!!! The attorney who represents this office in **********, ** has been a pleasure to deal with, He is not responsible for the buffoonery to get paid by these clowns.

    • Initial Complaint

      Date:11/21/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 2/3/22 I was in a car accident with my son. I was in the right lane and the car beside me in left lane tried to switch lanes and hit me. My son was in the back seat passenger side and luckily was not hurt. He is traumatized by the accident so I requested to file a lawsuit against the driver for myself and my son. I hired Alexander Shunnarah to represent me and my son. They started on my case on 2/9/22. Their insurance company admitted fault and paid for my car to be fixed. I went to an urgent care center for my injuries. My arm/wrist hurt and low back pain. My legal aid was *********************************. In April I contacted them about my case and they said they were still working on it. Then on 5/17 they said they were working on my demand letter. Then on 6/23 I contacted them again about my case and was told that ************************* was reviewing my demand letter. On 8/17 I emailed again asking about my case and was told it would go out ASAP. On 9/21 I emailed again asking for an update and this time no one responded. So I called the office a couple of times and was unable to speak to anyone. Then earlier this month I finally talked to someone and I was told that ********************** no longer worked their and unfortunately my case slipped through the cracks but now ************** was for sure making my demand letter. I told them that this was unacceptable for a firm this big to do this. They apologized and said someone would reach out to me ASAP. On 11/14 ************** emailed me to say that my demand letter was mailed out and I should hear something within 30 days. I emailed back to ask if I could see a copy of the demand letter and I have yet to hear anything. At this point I do not feel they are doing their job representing me or my son and I want this case to be settled immediately.

    Alexander Shunnarah Personal Injury Attorneys is NOT a BBB Accredited Business.

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