Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window and Door Installation

Window World of Central Alabama

Reviews

Customer Review Ratings

4.99/5 stars

Average of 69 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRoger P

    Date: 11/10/2023

    5 stars
    Outstanding totally enjoyed the experience. The installation was superb. The time between ordering and installation was faster than expected
  • Review fromTara E

    Date: 11/02/2023

    5 stars
    First time customer! I am highly impressed with the work ******** and her crew accomplished. Everyone was very nice and helpful. I love the finish product!!
  • Review fromSabrina A

    Date: 10/26/2023

    5 stars
    I have used them for two different installations and they have exceeded my expectations each time. The installation teams were courteous , professional, and hard working. They showed up an hour before the scheduled appointment each time after messaging me to communicate that they were on the way. From sales thru installation I have been very pleased with this company.
  • Review fromKent R

    Date: 10/21/2023

    5 stars
    We were so excited about our new windows. They are great. The installer were nice and polite and they did a great *********** up the mess and left everything nice and neat. Thanks Window World for our beautiful windows.
  • Review fromChase H

    Date: 10/12/2023

    5 stars
    These guys did amazing work start to finish. Get product as well.
  • Review fromVickie S

    Date: 09/29/2023

    5 stars
    Everyone and everything from start to finish has been amazing. *** was very professional and friendly love window world and I would recommend them any day!!
  • Review fromKayla P

    Date: 07/08/2023

    5 stars
    Each step of the way from the initial sales, to installation, and clean up the team was professional. They were timely and responsive.
  • Review fromWilliam B

    Date: 07/06/2023

    5 stars
    It was a good experience. The windows appear to be quality products; with one draw back. At the top of each window the vinyl filler for the inside sash does not go all the way to the top of the window. The vinyl cover only goes up to the bottom of the upper dash stop plate, but falls short on almost all of the installed windows. The shortage leaves an open viewable gap opening on both sides of the inside bottom sash track and creates a noticeable distraction to the inside beauty of the finished window. Obviously, it is a lack of finished quality control in the window production process at the factory. After sending a photograph of the problem, a technician is scheduled to come and review the problem and correct the problem. Bringing the problem to the attention of manufacturing should eliminate the post installation problem, as well as help to insure and sustain the reputation of the window product with the consuming public.
  • Review fromChris K

    Date: 07/05/2023

    5 stars
    So far so good. *** stuck with me for a year. I am glad I waited for the right time to install my windows because I made some last minute changes. *** was very professional, he knew the Window World product and was very kind like a person should be with this type of product sales. I truly enjoyed working with ***. ***********************
  • Review fromTraci D

    Date: 06/06/2023

    5 stars
    Otacilio and crew that installed our new windows were awesome!!!!! They were thorough, and so professional during the whole thing. I will definitely recommend Window World to anyone needing new windows for their home.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.