Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Arch Supports

The Good Feet Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Arch Supports.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJeanette O

    Date: 05/14/2025

    1 star
    Rating is 0 stars! The store in **********, ** is a scam. I went in for arch supports. I was told there was a 60 day promotion, and that I could return the supports. They talked me into getting some house shoes. Finally, they had me sign a paper to agree that I could not return the socks. After all was said and done, they had issued me a credit card and billed it for $2,500. I thought that if they helped my back, it was worth it. They began to hurt my feet, and when I went back to return the arch supports, I was initially told there was a no refund policy. After much conversation and arguments, they finally agreed to give me an in-store credit . They never told me my return would only be good for in-store credit. I was taken advantage of!!!
  • Review fromPaschal M

    Date: 01/27/2024

    1 star
    Couldnt rate less than 1 star $2087 for a pair of running shoes and plastic inserts. Also threw in some socks which I discovered I was charged for. Took all back for refund and was told refund would be no problem and they would call me. I had not recieved a call by three oclock the next day so I called them. Then they said I would have to bring my card back to the store in order to get a refund (70+ miles RT) which I did then I sat in their.store for over 20 minutes while they made the refund.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.