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Business Profile

Dog Breeders

Lockard Dog Breeder

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Breeders.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/30/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yesterday January 27th I made the decision to adopt a corgi dog from what was we thought a legitimate breeder. They reduced the price and we agreed on an amount. I made the deposit and we set a day for us to pick her up. This morning the husband called me demanding more money. IAfter a very lengthy verbal conversation which is recorded, I said that I did not feel right sending more money especially since we had already made an agreement, a deposit (that was never set as non refundable) and I had not physically seen the puppy in person. After him repeatedly telling me that he has to have more money or I will never see my deposit, after I requested it and told them to cancel this transaction and my money back, and after many additional name calling and both of us getting heated I hung up. This was not labeled as a non refundable deposit and this was only to serve as a hold and guarantee that we would pick up the puppy. This was the worst experience. After more research the dog is no longer listed anywhere and theyve removed their names from our first contact. My entire conversation was with the wife until this morning. Im happy to share the video is it will not only help me but help keep anyone else from being scammed by them.

Lockard Dog Breeder is NOT a BBB Accredited Business.

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