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Business Profile

Ecommerce

Merritt Global Logistics LLC/Tonya Merritt

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/08/2024

    Type:Customer Service Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was introduced to ***** ********************** by a mutual acquaintance on Wednesday, ***** 19th of 2023 and was told that she could help me get funding by means of my credit score. I submitted a payment to Ms. ********************** in the amount of $1000 on Saturday, July 22nd and was given the impression that the next steps would help me get the funding that we discussed, which I was advised that the process would take a few weeks. On Wednesday, December 27th, I tried to contact Her via text and Ms. ***** responded by saying that She was on a plane that day & would be traveling until January 10th ****, & that She would reply via voice note. I then respond by asking if she could give me a partial or full refund and allow me a few months to save more money and we could possibly proceed at a later date. Not only did I not receive a partial payment, but Ms. ***** didnt respond back and I was under the impression that she would repair my credit and my FICO would increase significantly.

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